Client satisfaction is our highest priority. We are committed to making available all of our resources, including our most valuable asset: our dedicated staff. We affirm our clients' concerns, work to client specifications, and adopt the clients' goals and objectives as our own.
Our goal is the anticipation of our customers' needs and compliance with their specifications. We conduct quality tests on every product, on every run. All of our products are subject to constant scrutiny to minimize waste and down-time. Supervisors monitor each step in the production process; all shop floor personnel are responsible for specific duties and are required to sign off on each product's inspection ticket. Each task is measured against the highest standards in the industry. We check for reflective continuity, color consistency, paint adherence, and overall product quality. Our traffic and shipping department follows specific guidelines to ensure that each item is packed in such a way as to minimize the potential for damage during transit.
Quality/cost audits are performed on an ongoing basis. Our research & development department works in conjunction with our purchasing department to ensure that we are obtaining the highest quality components at the best possible price. We refuse to sacrifice quality for quantity, and our vendors and sub-contractors are apprised of this fact prior to our partnering with them. Continued participation in our nationwide network is based on quality of performance and adherence to pre-arranged pricing.